I installed windows 7 32 bit for a friend, his laptop is hp 2000-2d07ee. I installed all the drivers I could find here. I ran windows update, I searched in device manager for these drivers couldn't find them

I have a driver problem with SM Bus Controller with the driver not being correctly installed. Windows 10 Pro 64-bit. My machine is a HP Pavilion dv6, but there.

I googled, found nothing, do you know how I can get them?

Update
These are the device IDs:

2 Answers

For many devices, if Windows can't find the drivers, you can find them by doing the following:

1. Open the Device Manager
2. Right-click on the troublesome device and choose Properties
3. Go to the Details tab
4. Choose 'Hardware IDs' from the property drop down.

There you will see a lot of numbers, like this:

The 4 digits after 'VEN' are the vendor ID, and the 4 digits after 'DEV' are the device ID. In this case, vendor is 10EC and device is 8136. If the ID starts with 'PCI', then:

1. Go to http://www.pcidatabase.com/
2. In the 'device search' search box, type the device ID then search (for this example, 8136 search results). You could search for the vendor instead if you prefer.
3. If more than one device is listed, find the one with the matching vendor ID (10EC for us). Click the vendor name on the right.
4. Find the device ID in that list. That's your device. The model number and name will be there.

In your case the device is a RealTek RTL8102E ethernet controller, so at least now you have a good thing to Google for.

So we Google for 'hp realtek rtl8102e driver' and take a quick look at the results. Through there, we find the official download page for those drivers, and the drivers can be obtained there. Take care to download drivers only from official sources; I added 'hp' to the search terms to see if HP had an official set (the original link I posted was to unofficial drivers, which carry a potential risk).

I don't know why Windows wasn't able to find this device, it's not an uncommon controller. However, this technique can often be used to locate drivers that Windows can't find.

If your hardware ID in device manager doesn't start with 'PCI', you might not be able to find it on that web site. In that case, a good starting point is to Google for the entire device string (do them all if there is multiple, or just search for the longest common prefix).

This won't be possible for all devices, of course.

For your SM Bus Controller, we can start with a search of the generic device description itself, perhaps modified with the machine's vendor name.

In your case, let's take a look at 'sm bus controller driver hp' (Google actually autocompleted most of that for me, interestingly... pay attention to search suggestions, if it is a common problem then these can be a good hint).

From there I found Driver for SM Bus Controller in Windows on the official HP site. This contains a set of instructions. Follow these, and see if they do the trick.

Windows 7 64-bit Wikipedia

Here you go. http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Drivers/m-p/3540133#M181757Looks like the 64-bit downloads also contain 32-bit versions.

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Windows 7 64-bit Torrent

Sm Bus Controller Windows 7 Acer

1. Make sure that your computer is connected to the Internet.
2. • Windows 7 and Windows Vista - Click Start , and then type Device Manager into the into the Start field. Click Device Manager from the search results.
   • Windows XP - Click Start, right-click My Computer, click Properties, select the Hardware tab, and then click Device Manager.
3. Click the plus sign next to System Devices, and then find the SM Bus Controller entry.

   note:

   If you do not see an SM Bus Controller entry, your computer does not have an SM Bus Controller or it is not recognizing the controller. Restart the computer and perform these steps again. If you still do not see an SM Bus Controller entry, your computer does not have an SM Bus Controller.

4. Right-click SM Bus Controller, and then select Update Driver. Follow the instructions to update the driver software.
   • If these steps resolved the issue, you do not need to continue troubleshooting.
   • If the computer did not find or install the correct driver, continue with the next step.
5. • Windows 7 and Windows Vista - Click Start , and then type dxdiag into the into the Start field. Click dxdiag or dxdiag.exe from the search results.
   • Windows XP: Click Start, click Run, type dxdiag in the Open text box, and then press Enter.
6. Click the Display tab.
7. Find your chipset information in the Device section.
   Figure : Chipset information in the DirectX Diagnostic Tool
8. Open a Web browser window, and then navigate to a Web search page, such as Google or Yahoo.

   note:

   Check the Related Links section of this document for links to some of the most common chipset manufacturers' Web sites.

9. Type the full name of your chipset in the search text field, and then press Enter. Use the search results to go to the official Web page of the chipset manufacturer. Browse to the driver download page, and then follow the manufacturer's instructions to download and install the drivers for your chipset.